Last Updated: September 2, 2026
Mold Remediation Indianapolis (“we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit moldremediationindianapolis.net (the “Website”), contact us, request a quote, or otherwise use our services.
This Privacy Policy explains the types of information we may collect, how we use that information, when we may share it, and the choices that may be available to you.
By using this Website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you provide directly to us, information collected automatically when you use the Website, and information provided through third-party services.
Information You Provide
When you contact us, request an inspection, request a quote, call us, email us, or submit information through the Website, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property address or service location
- Information about your property
- Details about mold, moisture, water damage, or other remediation concerns
- Your preferred appointment or contact time
- Any other information you voluntarily provide
Please do not submit sensitive personal information that is not necessary for us to respond to your request.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of your visit
- Approximate geographic location
- Interactions with Website features
- Advertising or tracking identifiers, where applicable
This information may be collected through server logs, cookies, pixels, analytics tools, or similar technologies.
2. HOW WE USE INFORMATION
We may use information collected through the Website to:
- Respond to enquiries and quote requests
- Arrange inspections or remediation services
- Connect you with an appropriate service professional
- Communicate with you about your request
- Provide customer support
- Operate, maintain, and improve the Website
- Understand how visitors use the Website
- Measure the effectiveness of advertising and marketing
- Prevent fraud, abuse, or security threats
- Maintain business records
- Comply with applicable laws and legal requirements
- Protect our rights, users, service providers, and business partners
We may also use information for other purposes disclosed to you when the information is collected.
3. SERVICE REQUESTS AND LEAD INFORMATION
This Website is designed to help people seeking mold inspection, mold testing, mold removal, remediation, and related property services in Indianapolis and surrounding areas.
When you submit a service request, call a telephone number displayed on the Website, or otherwise ask to be contacted about services, information relating to your enquiry may be provided to a contractor, remediation professional, service provider, or business partner who is able to respond to your request.
This may include your name, telephone number, email address, service location, and information about the service you require.
These businesses may contact you directly regarding your enquiry.
Once your information has been provided to an independent third party, that party’s handling of your information may also be governed by its own privacy practices.
4. COOKIES AND SIMILAR TECHNOLOGIES
The Website may use cookies and similar technologies to operate properly, understand Website usage, improve performance, and measure advertising effectiveness.
Cookies are small files placed on your device when you visit a website.
We may use cookies for purposes including:
- Website functionality
- Website security
- Traffic measurement
- Analytics
- Remembering preferences
- Advertising measurement
- Understanding how visitors reached the Website
Your browser may allow you to block, restrict, or delete cookies. Disabling certain cookies may affect how some Website features operate.
5. ANALYTICS AND ADVERTISING SERVICES
We may use third-party analytics, advertising, call-tracking, or marketing services to understand Website activity and evaluate our marketing.
These providers may collect information such as your IP address, device information, browser information, pages visited, referral source, advertising identifiers, and interactions with the Website.
Depending on the services used, third parties may use cookies, tracking pixels, or similar technologies.
Your interactions with these third-party services may also be governed by their own privacy policies.
6. CALLS AND COMMUNICATIONS
When you call, email, or otherwise contact us, we may retain information relating to that communication for purposes such as responding to your enquiry, providing services, maintaining records, improving customer service, and resolving disputes.
Telephone numbers used on the Website may use call-tracking technology to help determine how callers found us and evaluate marketing effectiveness.
If telephone calls are recorded, any legally required notice or consent will be provided.
7. HOW WE SHARE INFORMATION
We may share personal information with third parties when reasonably necessary to operate the Website, respond to enquiries, or provide services.
This may include:
Service Professionals and Business Partners
We may provide enquiry information to mold-remediation contractors, inspectors, restoration professionals, or other businesses that can respond to your service request.
Website and Technology Providers
We may use companies that provide services such as:
- Website hosting
- Contact forms
- Analytics
- Advertising
- Call tracking
- Customer relationship management
- Website security
- Data storage
These companies may process information as necessary to provide services to us.
Legal and Safety Requirements
We may disclose information where we reasonably believe disclosure is necessary to:
- Comply with applicable laws
- Respond to lawful requests from authorities
- Comply with subpoenas or court orders
- Protect our legal rights
- Investigate fraud or security incidents
- Protect the safety of individuals or property
Business Transfers
Information may also be transferred as part of a merger, acquisition, sale, financing, restructuring, or transfer of some or all of the Website or related business assets.
Depending on applicable privacy law, certain disclosures involving advertising, lead referrals, or business partners may be considered a “sale,” “sharing,” or use for targeted advertising even where no traditional sale of a customer list takes place.
Where required by applicable law, eligible consumers may have the right to opt out of such activities.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining records, meeting legal requirements, resolving disputes, and protecting our legitimate business interests.
Retention periods may vary depending on the type of information and why it was collected.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the Website.
10. YOUR PRIVACY RIGHTS
Depending on where you live and which privacy laws apply to our processing of your information, you may have rights concerning your personal information.
These may include the right to:
- Request confirmation that we process your personal information
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of certain information you previously provided
- Opt out of certain uses of personal information for targeted advertising
- Opt out of certain sales or sharing of personal information
- Appeal certain decisions regarding a privacy request
These rights are not absolute and may apply only where required by law.
To make a privacy request, email:
info@moldremediationindianapolis.net
Please include sufficient information for us to understand and respond to your request.
We may need to verify your identity before completing certain requests.
Authorized agents may make requests on behalf of another individual where permitted by applicable law and where appropriate authorization can be verified.
11. GLOBAL PRIVACY CONTROL AND OPT-OUT SIGNALS
Some browsers and browser extensions allow users to send privacy preference signals, including Global Privacy Control (“GPC”).
Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process such signals as required by law.
12. CHILDREN’S PRIVACY
This Website is intended for adults seeking property-related services and is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13 through the Website.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
13. THIRD-PARTY WEBSITES
The Website may contain links to websites operated by third parties.
We are not responsible for the content, security, privacy practices, or data-handling practices of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
14. DO NOT TRACK
Some web browsers provide a “Do Not Track” setting.
Because there is not one universally accepted standard for responding to traditional Do Not Track signals, the Website may not respond to all such signals.
Where a legally recognized opt-out preference signal is required to be honored under applicable law, we will handle that signal as required.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to the Website, our business practices, technology, service providers, or applicable legal requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage visitors to review this Privacy Policy periodically.
16. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact us:
Mold Remediation Indianapolis
Indianapolis, Indiana
Phone: 463-205-0847
Email: info@moldremediationindianapolis.net
Website: moldremediationindianapolis.net
Christian Bolte 2 September 2026
